Effective Date: 29-09-2025

At TURNLOOPS, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, make a purchase, or interact with us.

Information We Collect

When you use our website, we may collect the following types of information:

• Personal Details: Name, email address, phone number, billing and shipping address.
• Order Information: Products purchased, order history, payment details (processed securely by third-party payment providers).
• Technical Data: IP address, browser type, device information, and cookies to improve your browsing experience.
• Communications: Any messages or queries you send through our forms, email, or WhatsApp.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders.
• Respond to your queries and provide customer support.
• Personalize your shopping experience.
• Improve our website and services.
• Send you updates, promotional offers, and newsletters (only if you’ve opted in).

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Trusted service providers (payment gateways, shipping companies) to complete your order.
• Legal authorities if required by law or to protect our rights.

Cookies

Our website uses cookies to enhance your experience. Cookies help us remember your preferences and track site performance. You can disable cookies in your browser, but some features of the site may not function properly.

Data Security

We take reasonable steps to protect your personal data against unauthorized access, misuse, or disclosure. Transactions are encrypted through secure payment gateways.

Your Rights

You have the right to:

• Access and update your personal information.
• Request deletion of your data.
• Opt out of promotional communications at any time.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please Contact us.